The Rafay Cloud Operations Platform is priced per-node and offers multiple pricing tiers that works for enterprises, startups and service providers. Pricing is the same for SaaS and on-premise deployments.

Standard Support during U.S. business hours (8AM EST – 8PM EST) is included. Enterprise Support (24x7x365) is available for an additional fee.

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Pricing FAQs

What counts as a node?

A node is a physical or virtual server/machine.

Do you have any volume discounts?

Yes! As the number of nodes increases the price per cluster or per node decreases.

What about short-lived or ephemeral clusters?

Our customers love to experiment, and we don’t ding them for it. We don’t charge for node count spikes, but look at the running average of nodes in use when calculating usage.

Is there a difference between production and non-production pricing?

The management overhead for helping our customers operate dev vs prod clusters is effectively the same, so we treat all nodes the same.

What if I use more nodes than I’ve licensed?

Rafay has a true-up forward policy, meaning that we don’t carry out chargebacks for scenarios where the consumption in a completed billing cycle exceeded the licensed count. If the new, steady-state number of nodes is expected to be higher, our customer success team will discuss the situation with you, and take steps to adjust billing accordingly for the next billing cycle.

How much does Enterprise Support (24x7x365) cost?

Enterprise Support is available at an additional fee equaling 20% of the cluster or node subscription.

Do you have EDU or GOV discounts?

Yes, please contact sales for more information about discounts for educational institutions and government agencies.