Pricing

A units is a physical or virtual server/machine.

Yes! As the number of units increases the price per cluster or per units decreases.

Our customers love to experiment, and we don’t ding them for it. We don’t charge for units count spikes, but look at the running average of units in use when calculating usage.

The management overhead for helping our customers operate dev vs prod clusters is effectively the same, so we treat all units the same.

Rafay has a true-up forward policy, meaning that we don’t carry out chargebacks for scenarios where the consumption in a completed billing cycle exceeded the licensed count. If the new, steady-state number of units is expected to be higher, our customer success team will discuss the situation with you, and take steps to adjust billing accordingly for the next billing cycle.

Enterprise Support is available at an additional fee equaling 20% of the cluster or units subscription.

Yes, please contact sales for more information about discounts for educational institutions and government agencies.

Rafay aims to provide transparent and potentially cost-saving solutions for managing AI/ML infrastructure. The platform addresses cost concerns in three key areas:Transparent Pricing: Rafay offers clear pricing models without hidden fees that can be associated with fully managed services. Cost Control: By managing your own infrastructure through Rafay, you can optimize resource usage and avoid over-provisioning, potentially leading to significant cost savings. Avoiding Vendor Premiums: Fully managed services often come with a premium for convenience. Rafay enables you to balance convenience and cost effectively. This approach allows organizations to have greater control over their infrastructure costs while still benefiting from the ease of use provided by Rafay’s platform.